About Us
About Company
Iconic Courier & Logistics (Pty) Ltd
Iconic Courier is a widely known and acknowledged courier in terms of flexibility and easy accessibility through all channels of communications that is suitable for all customers in alignment of 4IR era which is supported by more advanced technology and user friendly softwares for end-users.
We provide a dynamic and well planned local, national, and international courier services with more advanced and sufficient infrastructure to support and ensure that we offer effective services, to transport any types of goods, such as documents, bulk, Break-bulk, and any size at any time as required by the client.
We strive to provide the best service to our customers by making sure that all the Logistics and supply chain process ruins smooth by providing feedback and prompt responses to customers all the time, we make sure that it’s our responsibility that make it more easy for client to coordinate all the logistics process for their business operations as it’s the core of all business operations. Iconic courier ensures that they make use of all information given by the client to take off all the burden of courier needs.
Company Values
Grow your amazing business using our solutions
Vision
- We strive to maintain highest level of customer service to valued customers.
- To ensure etiquette communication and instant feedback to customers.
- Providing a door to door, express airfreight and roadfreight services.
- To be indispensable to our customers.
Iconic Courier Quality policy
- Prompt and positive response.
- Team performance.
- On time delivery service.
- To reduce customer complaints.
- With a mission to make a continual improvement in all our departments.
Customer Focused
We treat every customer as if they were our only customer, and strive to exceed their expectations.
Sense of Urgency
We anticipate and proactively address situations, prioritize urgent commitments, and continually review procedures for our customers and company’s benefit.
Team Work
We strive to attract, retain, and develop individuals to meet our high standards while promoting diversity.We make and communicate decisions consistent with our Mission Statements, Vision, Core Values, and Strategy.